Personal Plea for Help
Hey everyone, I recently got a 2022 ICON golf cart and I’m having a hard time getting the motor controller to work with the standard NEOS software. Has anyone else faced this issue? I could really use some help here.
Response
I’ve been through the same struggle with my 2022 ICON. After some digging, I found that using a custom cable that works for both 2021 and 2022 models solved my issue.
Solutions that worked for users
| Solution | Users Who Found Success | Personal Experience | Estimated Cost (USD) | Time Needed (Minutes) |
|---|---|---|---|---|
| DIY Cable | 2 | Made a custom cable | $10 | 30-60 |
| Software and Baud Rate | 1 | Adjusted software settings | $0 | 5-10 |
| Basic Changes Without Password | 1 | Made basic changes without needing a password | $0 | 5-10 |
| Software Usefulness | 1 | Realized software is useless without cart | $0 | 5-10 |
| Controller Change Due to Availability | 1 | Understood why the controller was changed | $0 | 5-10 |
Symptoms
- Motor controller not recognized by NEOS software
- Unable to make changes to cart settings
- Software shows no parameters
Possible Causes
- Incompatible software version
- Incorrect cable or connector
- Lack of necessary drivers
Solutions that Worked
1. DIY Cable
What I Did:
- Made a custom cable for the 2022 model based on the pinout and other details shared in the forum.
Outcome:
- The cable allowed the software to recognize the motor controller.
Personal Experience:
- I made my own cable and it worked like a charm.
Estimated Cost:
- $10
Time Needed:
- 30-60 minutes
Steps:
- Gather the necessary materials: wires, connectors, and soldering tools.
- Follow the pinout diagram shared in the forum.
- Solder the wires to the connectors.
- Test the cable with your cart and software.
Expert Tip:
- Always double-check your connections and follow safety guidelines to avoid damaging your cart.
2. Software and Baud Rate
What I Did:
- Adjusted the software settings to run at 38400 baud.
Outcome:
- The software recognized the motor controller.
Personal Experience:
- I adjusted the software settings and it worked.
Estimated Cost:
- $0
Time Needed:
- 5-10 minutes
Steps:
- Open the software settings.
- Change the baud rate to 38400.
- Save the settings and restart the software.
Expert Tip:
- Make sure your cart is connected and that you’re using the correct baud rate for the software to function properly.
3. Basic Changes Without Password
What I Did:
- Made basic changes to the cart settings without needing a password.
Outcome:
- The cart settings were successfully updated.
Personal Experience:
- I was able to make basic changes without a password, and it worked.
Estimated Cost:
- $0
Time Needed:
- 5-10 minutes
Steps:
- Open the software.
- Navigate to the settings tab.
- Make the necessary changes and save.
Expert Tip:
- Some basic changes don’t require a password, so try those first before diving into more complex settings.
4. Software Usefulness
What I Did:
- Realized that the software is useless without the cart.
Outcome:
- Understood the limitations of the software.
Personal Experience:
- I found out the hard way that the software alone won’t do much.
Estimated Cost:
- $0
Time Needed:
- 5-10 minutes
Steps:
- Connect the cart to the software.
- Try to make changes.
- Realize the software’s limitations.
Expert Tip:
- Always make sure your cart is connected to the software; otherwise, the software is pretty much useless.
5. Controller Change Due to Availability
What I Did:
- Understood why the controller was changed in the first place.
Outcome:
- Gained insight into the issue.
Personal Experience:
- I learned that the controller was changed due to availability issues.
Estimated Cost:
- $0
Time Needed:
- 5-10 minutes
Steps:
- Read through forum discussions.
- Understand the reasons behind the controller change.
- Make an informed decision on how to proceed.
Expert Tip:
- Knowing why a change was made can help you better understand how to deal with issues that arise from it.
Cart Models Where This Worked
- 2022 ICON
- 2021 ICON